Personalized Sales for High Value D2C Products and Subscriptions
Why?
Less than 2% of online shoppers convert, and more than 70% abandon their carts. These numbers only get worse as your order value increases, and the problem is compounded further for products with any technical complexity, or options for customization.
Personalized, live conversation can quickly build trust and answer questions, providing that extra nudge a portion of your customers need to move forward. That’s why including live sales option has a proven impact across conversion, speed, AOV, and repetition.
Fits any e-commerce platform
Our solutions are platform agnostic, so we can find a way to integrate, often with no code required, with whatever e-commerce platform that powers your site.
Customized for maximum impact
The checkout process, and the steps with the largest dropoff, are unique to your product and customers, so our live engagement strategy targets key touchpoints for optimal results:
Inbound contact options in the online funnel
Personalized outreach to customers who pause at critical stages (personalization quiz, cart abandoner, payment failure, etc.)
Proactive engagement of high-value existing subscribers
Three ‘Out of the Box’ Products
Proactive Outreach
Target cart or form abandoners, marketing leads, or existing customers (for retention & repetition), through a simple API or no-code integration
Inbound Contact
Embed a single Closeable script tag in your site header and we’ll experiment with inbound calls to action — calls, sms, chat, and scheduled meetings — to turn potential exits into interested buyers.
Dedicated Channel
Diversify your ad campaigns by driving traffic directly to a Closeable built and hosting landing page, where we’ll capture leads for follow up and drive to your site to purchase. Perfect if you want to test human-assisted conversion, without changing your existing experience.
